Under No Circumstances:
Citizens State Bank will NOT request identifying information from you via unsolicited phone call, email or SMS Text message. This includes your Social Security Number, account numbers, credit card/debit numbers, PINs and passwords unless you initiate the call. We only ask if you call in and we need to verify information for security purposes that this is you.
Safety Tips
Limiting Unwanted Calls & Email (11/2021)
How to Recognize and Avoid Phishing Scams (11/2021)
What to do if Online Order Never Arrives – How to get your Money Back
Under No Circumstances:
Citizens State Bank will NOT request identifying information from you via unsolicited phone call, email or SMS Text message. This includes your Social Security Number, account numbers, credit card/debit numbers, PINs and passwords unless you initiate the call. We only ask if you call in and we need to verify information for security purposes that this is you.
Consumer Alerts from the Federal Trade Commission:
To file a complaint, just go to ftc.gov/complaint and answer the questions or call. If you have been ripped off or scammed, complain to the Federal Trade Commission. It can help put the bad guys out of business. https://reportfraud.ftc.gov/#/
| FACTS | WHAT DOES CITIZENS STATE BANK, CHENEY DO WITH YOUR PERSONAL INFORMATION |
|---|---|
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? | The types of personal information we collect and share depend on the product or services you have with us. This information can include:
|
| How? | All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Citizens State Bank, Cheney chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Citizens State Bank, Cheney share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | YES | NO |
| For our marketing purposes - to offer our products and services to you | NO | We don't share |
| For joint marketing with other financial companies | NO | We don't share |
| For our affiliates' everyday business purposes - information about your transactions and experiences | NO | We don't share |
| For our affiliates' everyday business purposes - information about your creditworthiness | NO | We don't share |
| For nonaffiliates to market to you | NO | We don't share |
| What We Do | no |
|---|---|
| How does Citizens State Bank, Cheney protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate. |
| How does Citizens State Bank, Cheney collect my personal information? | We collect your personal information, for example, when you
|
| Why can't I limit all sharing? | Federal law gives you the right to limit only
|
| Definitions | no |
|---|---|
| Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies.
Citizens State Bank, Cheney has no affiliates. |
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and non-financial companies.
Citizens State Bank, Cheney does not share with nonaffiliates so they can market to you. |
| Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Citizens State Bank, Cheney doesn't jointly market. |
| Questions? | Call 316-542-3142 |