Electronic Services Citizens State Bank Cheney

Online Banking

Enjoy the convenience and security of Online Banking, the ability to access your account information any time of day or night. Enjoy the many benefits from our Online Services such as:

Free 24/7 access
Secure Online Banking
Turn off your Debit Card
Make loan payments. Certain restrictions apply, Contact Citizens State Bank of Cheney, KS for more information.
Transfer funds
Manage account balances in real-time
Reorder Checks
Bill Pay
Pay bills and confirm payments
View important messages from The Citizens State Bank
Access and print account information
View and receive Online Statements
View check images
Mobile Remote Deposit ( See FAQ’s)

Online Banking Login Instructions

There are just a few setup steps you will need to complete in order to login to your online banking for the first time.

Click on ‘Click Here to Register‘ to complete the registration form completely and submit to Citizens State Bank.
Online banking approval is not instant. Follow the registration steps for same day online access.
You now have optional extra layers of security as you log in to online banking.
Contact us at (316)542-3142.

Online Statements

View your statement in online banking anytime
Receive an email when your new statement is ready to view
Statements are archived up to 18 months
Eliminate mail box theft of your bank statement and possible identity theft with online statements

Mobile Banking

Download and use our new mobile app for free today.

You must be enrolled in Citizens State Bank Online Banking. Use your Online Banking login to access your accounts once you have downloaded the App.

See your available balance in real time and on your time
Easily Transfer money
Bill Pay
Manage your debit card- you can use the app to turn your card “off” if it is lost even on nights and weekends. Increase your spending limit for 30 minutes. Reset or change your PIN.
Make your loan payments. Certain restrictions apply, contact Citizens State Bank of Cheney, KS for more information
Manage your checking account transactions
Mobile Remote Deposit (FAQ’s – See Below)

Need a little help getting it set up? Here are step by step instructions to get started today.

Android Users:

Step 1. Access your Google Play app
Step 2. Search “CSB Cheney”
Step 3. Click “Install”
Step 4. Use your Online Banking “User Name” and Password OR

Not an Online Banking user already? Proceed with the “New User” setup

Apple Users:

Step 1. Access I Tunes App Store
Step 2. Search Citizens State Bank Cheney
Step 3. Click “Get”
Step 4. Click “Install”
Step 5. Enter I Tunes password
Step 6. Access your App downloads
Step 7. Click “Open”
Step 8. Use your Online Banking “User Name” and Password OR

Not an Online Banking user already? Proceed with the “New User” setup

Need a little more help? Call us at (316) 542-3142

CSB MOBILE DEPOSIT FAQS AND TIPS

What is Remote Deposit Capture (mobile deposit)?

Remote Deposit Capture is a service that allows you to deposit checks into your checking or savings account without visiting the Bank. This mobile deposit can be done anywhere with the use of your Smartphone. (Requires a minimum two mega-pixel camera with autofocus for your device.)

What are the Qualifications for Mobile Deposit?

Current user of the CSB Mobile
Must have a checking or savings
Valid email address is
Your account must be in good standing

How do I enroll in Mobile Deposit?

Read and Agree to the Mobile Remote Deposit Terms and Conditions on the App

Are there any fees to use Mobile Deposit?

There is no fee for depositing a check using our mobile application.

What are the requirements for Mobile Deposit?

Check limit per deposit is $5,000.00.
Deposits must be received before 3:30 PM Central Time on a business day we are Deposits received after 3:30 PM Central Time will be considered received the following business day.
Domestic checks payable to the owner(s) of the CSB

How do I use Remote Mobile Deposit?

Simply sign into the CSB Mobile App, click on “Menu”, “Deposit Checks”, and follow the prompted instructions

How should I endorse the check?

You must endorse the back of the check with your “signature” and the words “Mobile Deposit Only” or the deposit will be rejected.

When will my deposit be available?

Funds deposited using Remote Deposit Capture (mobile deposit) will generally be made available on the business day that the deposit is accepted. (Business days exclude Saturdays, Sundays and federal holidays.)

What should I do with my paper check?

Keep your check in a safe place for at least 7 days in case it is needed for verification. Please review your account history to verify your deposit has been credited. Do not leave deposited checks lying around unsecured and dispose of deposited checks after 60 days by shredding- do not just throw away in the trash, safely discard documents.

What are the status definitions of my Mobile Deposit?

Your deposit will appear in the “Deposit Checks” “History” as Submitted, Approved, or Rejected.

Submitted – The check image has been submitted for review
Approved – The check image has been reviewed and approved for deposit.
Rejected – The check image was reviewed and rejected

Tips on using Mobile Check Deposit:

Hold the camera as square to the check as possible
Use in a well-lit area
No shadows across the check
All four corners of the check are visible
Check is not blurry
The MICR line (numbers on the bottom of your check) is readable
Make sure the amount you enter matches the amount written on your check

What types of checks CANNOT be deposited using Mobile Deposit?

Third Party Checks (payee on a check is not on the account)
Restrictive Endorsements- checks payable to you and a lien holder
Foreign Checks (drawn on a bank located outside the U.S.)
Checks payable in a medium other than U.S. dollars
Government Bonds
Stale Dated or Post Dated Checks
Items stamped “non-negotiable”
Checks that contain evidence of alteration
Checks previously presented for deposit
Substitute checks as defined by Reg CC
Non-legible checks

Phone Banking

1-(877)472-9271

24-hour phone banking system
Get checking account balances
Get loan balances, payment amounts and due dates
Transfer up to $500 between your accounts

For more information contact us at (316)542-3142 or toll free at (888)522-7221

VISA Debit Card

Manage your Personal or Business Debit Card with your mobile App.

Increase your spending limit for 30 minutes!
Turn your card off
Reset or change your PIN
Enter your Travel Information

How to increase your spending limit in the mobile app

Up to $500 for Personal or $500 for Business Debit Card in cash per day at any ATM
Up to $1500 Personal or $1500 for Business Debit Card point-of-sale purchases per day
Signature or PIN approvals
Card fraud monitoring, detection and reporting
Accepted anywhere VISA is accepted
EMV Chip Card

For VISA debit card questions, assistance or fraud reporting please contact us at (316)542-3142.

Online Check Reorder

Reordering checks from Citizens State Bank couldn’t get any easier!

You can now order your checks directly through the Deluxe Personal Check Reorder website. By clicking on the Deluxe logo below, you can reorder the same checks as you currently have. If you need to make a change please contact us at (316) 542-3142.